Senior Technical Support Engineer

Cohesity - Seoul, KR💼 Full-time🗓 2026-09-29

Core

Senior technical support engineer providing timely resolution for enterprise customers' technical issues in AI-powered data security and storage environments.

Role type

Senior IC technical support engineer

Builds

Customer support solutions and self-service knowledge base articles

Domain

Enterprise data security, storage, and virtualization

Deliverable

client delivery

Required skills

Linux administration and debugging, storage concepts (virtualization, data protection), networking protocols (NFS, SMB), system diagnostics analysis, AI tool usage

Preferred skills

Mentorship, self-service solution development

Technologies

Linux, systemtap, tcpdump, ftrace, strace, wireshark, gdb, crash, NFS, SMB, VMware, CommVault, Symantec, EMC, NetApp

Sourced via workday · Listed on CareerPlan, which tracks 854,000+ jobs from 20+ sources.

About Cohesity

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.