Associate, Services Quoting
Core
Prepare accurate and detailed quotations for Ciena's maintenance services and support the sales team in generating quotes for annual maintenance contract renewals.
Role type
Associate, Services Quoting (Sales Support)
Builds
Annual maintenance contract renewals for high-speed connectivity services
Domain
Telecommunications / High-speed connectivity
Required skills
Quotation preparation, Pricing analysis, Documentation management, Cross-functional collaboration, Process improvement, Communication
Preferred skills
Sales support experience, Customer service experience
Technologies
Services Quoting Tools
Responsibilities
Prepare accurate and detailed quotations for maintenance services, Collaborate with sales team to understand customer requirements, Conduct pricing analysis, Maintain comprehensive records of quotations, Identify opportunities for process optimization, Work with account management and operations teams, Communicate effectively with stakeholders
Seniority
Associate, 0-3 years experience