IT & Audio Visual Support Specialist

Penang 15, Penang, Malaysia💼 Full-time🗓 2026-06-29 → 2026-09-26

Core

Provide Tier 2/3 technical support and operational expertise for audiovisual systems, meeting spaces, and workplace technology environments.

Role type

AV Support Specialist (Tier 2/3)

Builds

Conference room technologies, video conferencing systems, and collaboration spaces

Domain

Workplace technology / Audiovisual systems

Deliverable

physical/clinical work

Required skills

AV signal flow knowledge, troubleshooting methodologies, Crestron system administration, Microsoft Teams Rooms support, display and projector configuration, audio/video distribution, firmware updates, room scheduling technology management

Preferred skills

Digital signage support, room scheduling systems, unified communications technologies, cloud-based device management, ticketing systems (ServiceNow)

Technologies

Crestron, Microsoft Teams Rooms, Logitech, ServiceNow

Responsibilities

Troubleshoot and resolve escalated AV issues, install and maintain conference room technologies, perform routine system testing and preventive maintenance, assist with live event technology needs, collaborate on AV infrastructure projects, document troubleshooting procedures and SOPs

Seniority

Mid-level, hands-on IC

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Altera

At Altera™, our independence as the world's largest pure-play FPGA solutions provider gives us the focus, speed, and agility to innovate without compromise. With more than four decades of industry-leading FPGA expertise, our singular mission is to deliver the programmable technologies that help customers differentiate, innovate, and scale across rapidly evolving markets including AI, cloud, networking, communications, automotive, and edge computing. As an independent company, we move faster, invest deeper, and partner more closely—empowering our teams to drive breakthrough innovation and shape