Customer Service and Inside Sales Representative
Core
Drive product sales for capital equipment that transforms paper into consumer products (corrugated boxes, passports, notebooks) while providing comprehensive telephone and on-site support.
Role type
Inside Sales Representative / Customer Service Associate
Builds
Capital equipment for paper converting and packaging industries
Domain
Manufacturing technology / Paper converting
Deliverable
product features
Required skills
lead qualification, prospect outreach, cold calling, email marketing, database profiling, order processing, quote generation, shipment coordination, warranty support, account management
Preferred skills
blueprint reading
Technologies
Microsoft Suite
Responsibilities
Develop and secure direct sales opportunities, convert MQLs to SQLs, manage incoming calls and emails for order requests, take and close customer orders, cross-sell solutions to existing accounts, travel to visit key accounts, handle warranty claims
Seniority
Entry-level to Mid-level, hands-on IC