Specialist, Loss Prevention - Portuguese Speaker
Core
Manage rental extension requests, investigate overdue rental cases, and coordinate with stakeholders to ensure accurate rental agreements and fleet utilization.
Role type
operational loss prevention specialist (rental operations)
Builds
accurate rental agreements and operational continuity for Avis Budget Group's vehicle rental fleet
Domain
automotive rental operations
Required skills
advanced Portuguese (written/spoken), English (written/spoken), case management, data analysis, stakeholder communication, Microsoft Excel, process improvement
Preferred skills
proactive mindset, organizational skills, problem-solving
Technologies
Microsoft Office, Excel, SharePoint
Responsibilities
Manage rental extension requests for short-term and long-term rentals; Investigate and resolve overdue rental cases; Contact drivers and corporate customers to collect information and secure extensions; Coordinate with rental stations and internal stakeholders; Maintain case information in internal systems and databases; Handle case-related communication via phone and email; Research information from multiple systems to support decision-making; Identify opportunities for process improvements
Seniority
Individual Contributor, operational level
