Integrations Consultant / Software Developer
Core
Deliver technical integration and implementation expertise for custom solutions within Mitel product deployments, managing the complete solution lifecycle from requirements analysis to in-service support.
Role type
Senior IC integrations consultant / software developer
Builds
Custom solutions, reporting applications, and API-based integrations for Mitel Contact Center and UC deployments
Domain
Telecommunications / Contact Center / Unified Communications
Deliverable
production ML models | product features | client delivery
Required skills
SQL, MS SQL, .NET C#, C++, JavaScript, Java, RESTful API, XML, SOAP, WSDL, HTML, database schema design, process flow charting, unit testing, system installation, troubleshooting
Preferred skills
Mitel Contact Center and UC solutions, internet payment gateways, CRM, WFM, Microsoft Power BI, Azure, Windows server administration
Technologies
Mitel, SQL, .NET, C#, C++, JavaScript, Java, REST, XML, SOAP, WSDL, HTML, Power BI, Azure
Responsibilities
Analyze integration requests and produce Statements of Work; Evaluate technical feasibility of custom developments; Estimate effort for custom developments; Develop custom solutions or reporting applications per approved specifications; Conduct unit testing and provide installation/configuration instructions; Provide system and end-user support during testing and in-service phases; Lead demonstrations on proof of concept and finalized developments
Seniority
Senior, hands-on IC
