Services Portfolio Manager
Core
Manage and optimize a portfolio of complex technology services, ensuring alignment with business objectives and delivering exceptional value to customers.
Role type
Technology Services Portfolio Manager
Builds
Technology services portfolio, service delivery offerings, and revenue models
Domain
Business Communications / IT Services
Deliverable
product features
Required skills
Portfolio management, financial management and budgeting, strategic planning, stakeholder relationship management, service delivery oversight, market analysis, innovation facilitation, resource allocation
Preferred skills
ITIL or COBIT framework knowledge, Agile and Waterfall methodologies, pricing strategy definition, change management
Technologies
ITIL, COBIT, Agile, Waterfall
Responsibilities
Develop and maintain a comprehensive technology services portfolio including vision, strategy, roadmap, and financial plans; oversee service delivery adherence to SLAs; manage portfolio lifecycle budgets and forecast performance; build relationships with key customers and partners; identify emerging trends to propose innovative services; contribute to overall technology services strategy.
Seniority
Mid-Senior, hands-on IC
