IT Project Manager PMO
Core
Lead enterprise PMO strategy, governance, and ServiceNow SPM execution to align IT portfolio delivery with business priorities.
Role type
Senior IT Project Manager (PMO) specializing in Strategic Portfolio Management
Builds
Enterprise portfolio management processes, governance frameworks, and ServiceNow SPM integrations
Domain
Healthcare IT / Enterprise Portfolio Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT project/program/portfolio management, PMO operations and governance, strategic planning and roadmap development, demand management and portfolio prioritization, resource planning, Agile/Waterfall/Hybrid delivery methods, portfolio analytics and reporting, organizational change management, vendor relationship management, risk mitigation at portfolio level
Preferred skills
PMP, PgMP, SAFe, or ServiceNow SPM certification; experience with ServiceNow SPM modules; background in regulated/compliance-driven environments; familiarity with enterprise architecture and digital transformation; experience integrating ServiceNow with Jira, SAP, or financial systems; budget and investment planning
Technologies
ServiceNow SPM, Jira, SAP
Responsibilities
Develop and execute PMO strategy including governance frameworks and operating models; oversee IT project intake, prioritization, and demand management; standardize project management approaches across delivery models; develop portfolio dashboards, KPIs, and metrics for performance and financial tracking; define and drive the ServiceNow SPM roadmap; improve portfolio management processes to align strategy, funding, and technology delivery; serve as SME for ServiceNow SPM configuration and adoption; partner with technical teams on ServiceNow integrations; lead PMO transformation and process optimization; mentor project managers and PMO resources; identify and mitigate portfolio-level risks; manage vendor relationships; communicate portfolio health to executive leadership
Seniority
Senior, hands-on IC with strategic oversight
