Platform configuration Analyst
Core
Governing and executing configuration activities across business-critical platforms to ensure accurate, secure, and compliant delivery of changes.
Role type
Platform configuration Analyst
Builds
Configuration changes for ERP, CRM, and HR systems across controlled environments
Domain
Industrial software / Enterprise IT Governance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise platform configuration, system governance, audit trail maintenance, cross-regional coordination, post-deployment validation, incident remediation, process maturity improvement, risk escalation, junior analyst mentoring
Preferred skills
GRC-integrated IT functions, automated configuration tools, CI/CD environments, ITSM platforms, agile project delivery
Technologies
Oracle Fusion, ServiceNow
Responsibilities
Review and apply configuration changes based on technical documentation; Ensure configuration input is complete, accurate, and appropriately documented; Maintain structured audit trails for configuration changes; Coordinate global configuration schedules across platform owners and infrastructure teams; Lead post-deployment validation to confirm alignment with approved specifications; Monitor and track configuration-related incidents and support timely remediation; Contribute to process maturity by identifying gaps in input quality and governance; Escalate risks or non-compliance to relevant leads; Serve as the first line of defence for platform configuration governance; Support the onboarding and mentoring of junior analysts
Seniority
Mid-level, hands-on IC