Reliability Engineer - (REE)

2 LocationsFull-time2026-08-07 → 2026-11-10

Core

Provide L1/L1.5 support for enterprise SaaS platforms including Clarity, Condeco, and Learning & Development systems, ensuring service availability and resolving user issues.

Role type

L1/L1.5 Application Support Engineer

Builds

Enterprise service operations for project portfolio management, workspace management, and learning ecosystems

Domain

Financial services / Enterprise SaaS

Deliverable

dashboards & analysis

Required skills

ITSM principles, ticketing tools (ServiceNow, Jira, Remedy), incident management, access provisioning, log analysis, authentication technologies (SSO, Azure AD, MFA), web application troubleshooting

Preferred skills

Clarity PPM support, Condeco support, Cornerstone or SuccessFactors Learning experience, Azure AD administration, reporting tools, enterprise integration patterns

Technologies

ServiceNow, Jira Service Management, Remedy, Azure AD, Microsoft 365, Clarity, Condeco, Cornerstone, SuccessFactors

Responsibilities

Triage and resolve user incidents related to access, functionality, and performance; monitor application alerts and dashboards; guide users through self-service solutions; maintain knowledge articles and SOPs; support compliance and audit activities; identify automation opportunities for repetitive tasks

Seniority

Associate

About lseg

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens