Customer Support Executive - Turkish

POL-Gdynia-3T Office Park, Tower C💼 Full-time💰 $79,000–$79,000🗓 2026-08-03 → 2026-09-25

Core

Provide application support for LSEG trading and banking products (Eikon desktop/Workspace) via phone, chat, and email, resolving usability, data integrity, and connection issues for Turkish-speaking customers.

Role type

Customer Support Executive (Associate)

Builds

LSEG Eikon desktop and Workspace applications

Domain

Financial markets infrastructure and data

Deliverable

client delivery

Required skills

Turkish (fluent), English (fluent), problem-solving, analytical skills, information probing, CRM system usage

Preferred skills

Financial or IT industry experience, SaaS/desktop offerings knowledge, customer service background

Technologies

Eikon desktop, Workspace, CRM systems

Responsibilities

Respond to customer enquiries in Turkish regarding product functionality and faults; log and classify requests; escalate complex issues to engineering or specialist teams; proactively follow up on unresolved queries; communicate outage status to customers; identify recurring process issues.

Seniority

Associate

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About lseg

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens