Customer Service Representative
Core
Process customer orders, track product availability, and resolve customer inquiries and issues.
Role type
Customer Service Representative
Builds
Customer order fulfillment and inventory coordination
Domain
Logistics / Supply Chain
Required skills
Invoice verification, account management, customer relationship management, report generation, inventory coordination, issue resolution, documentation management, verbal communication, written communication, organizational skills, multi-tasking, prioritization, computer proficiency (Microsoft Office), physical lifting (20 lbs)
Preferred skills
None stated
Technologies
Microsoft Office Suite
Responsibilities
Process customer orders, track product availability, handle customer inquiries, verify accounts and inbound receipts, generate customer reports, coordinate product availability with warehouse team, resolve customer issues, maintain documentation, research inventory discrepancies
Seniority
Entry-level