Customer Care Representative
Core
Provide exceptional customer service as a primary point of contact for products, services, and delivery dates, ensuring customer satisfaction.
Role type
Customer Care Representative
Builds
Customer satisfaction and accurate order management
Domain
Robotics and automated solutions (ATI Industrial Automation)
Deliverable
client delivery
Required skills
Customer support experience, order entry and processing, fluent English, computer proficiency
Preferred skills
Prior order processing experience, cross-functional collaboration, technical learning agility
Responsibilities
Handle customer inquiries via multiple channels, provide product and pricing information, enter and maintain customer orders, resolve customer complaints and issues
Seniority
Individual Contributor
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