Appointment Business Center Scheduler I/II
Core
Answer telephones and coordinate patient appointments in a call center environment to support patient care activities.
Role type
Appointment Business Center Scheduler (Access Coordinator)
Builds
Patient appointment schedules
Domain
Healthcare administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
telephone etiquette, computer proficiency, office machine operation, patient information management, confidentiality
Preferred skills
call center experience, healthcare registration/billing/scheduling experience, medical terminology knowledge
Responsibilities
Schedules, reschedules, coordinates, and cancels appointments; Inputs and/or updates accurate patient information; Communicates accurate and complete information; Maintains strict confidentiality
Seniority
Entry-level to Junior (1-2 years experience)