Hotel Concierge
Core
A warm and engaging Concierge who will be the heartbeat of our guest experience—delivering personalized service, anticipating needs, and creating unforgettable moments.
Role type
Hotel Concierge
Builds
Personalized guest experiences including dining, theater, tour, and travel arrangements
Domain
Luxury Hospitality
Deliverable
product features
Required skills
Guest service, Local knowledge, Multitasking, Communication, Problem solving, Physical stamina
Preferred skills
Property Management System (Opera), Concierge Professional Certification, 1 year guest service experience
Responsibilities
Greet guests warmly, Provide detailed information about hotel amenities and local attractions, Make dining and travel arrangements, Assist with transportation and special requests, Maintain Concierge desk and lobby area, Conduct hotel tours, Answer guest inquiries
Seniority
Entry-level to Junior