Process Expert Ground Support Division (m/f/d)
Core
Guide process owners in documenting, governing, and improving global end-to-end processes to drive business-driven improvements.
Role type
Senior Process Expert (Process Governance & Improvement)
Builds
Global process standards, demand processes, and ERP enhancements for mining and tunnelling operations.
Domain
Mining and tunnelling industry, process management, and enterprise operations.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process mapping, AS-IS/TO-BE documentation, global standardisation, requirement translation, stakeholder facilitation, change prioritisation, ERP system change management, controls design, continuous improvement methodologies.
Preferred skills
Knowledge of Purchasing, Sales, Finance, and Operations domains, additional languages beyond English.
Technologies
ERP systems, process mapping tools.
Responsibilities
Support global process owners in documenting and improving end-to-end processes; design demand processes embracing speed and quality; facilitate workshops with cross-functional stakeholders; translate business needs into structured requirements; map AS-IS and TO-BE processes; act as the link between process owners and IT for process improvements; support prioritisation of change requests based on value and risk; maintain process documentation and decision logs.
Seniority
Senior, hands-on IC
