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Global Business Process Engineer

Santa Ana, San Jose, Costa Rica💼 Full-time🗓 2026-07-20 → 2026-07-31

Core

Diagnose organizational methodology problems and redesign/reconstruct processes to ensure effectiveness and optimize operations.

Role type

Senior Business Process Engineer (Supply Chain & Operations)

Builds

Global standardized processes and E2E project initiatives for HP's supply chain and operations.

Domain

Supply Chain & Operations

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Lean Six Sigma (Green or Black Belt), BPM (Business Process Management), Project Management, Change Management (ADKAR model), Process Analysis, Process Re-engineering, Change Management, Stakeholder Analysis, Solution Design, Global Standardization, E2E Project Leadership

Preferred skills

PM (Project Management) certification, Management of Change (ADKAR model)

Technologies

Excel, PowerPoint

Responsibilities

Identify customer needs and analyze existing processes to identify strengths and weaknesses; Understand Field & Channel processes across markets to identify opportunities and pursue global standardization; Establish communication bridges between market SPOCs and teams such as CCC, CC, Supply Chain, IST, Finance; Partner with global BPEs and Digital innovation teams for automation solution implementation; Redesign, reconstruct, and monitor new processes required for global guidelines; Lead E2E projects/initiatives bringing correct structure and governance; Provide technical advice on processing technology, capability, risks, and costs.

Seniority

Senior, hands-on IC

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