Collections Coordinator
Core
Manages billing, credit, and collections for a high-volume shared services environment supporting a portfolio of hotel properties across North America.
Role type
Collections Coordinator
Builds
Accurate accounts receivable aging reports and collection status updates for hotel leaders.
Domain
Hospitality / Finance
Required skills
Accounts receivable management, contract review, invoicing, payment collection, dispute resolution, reporting, Microsoft Office spreadsheets
Preferred skills
Hospitality industry experience, customer-facing experience
Technologies
Smartsheet, hotel property management systems
Responsibilities
Creates client master accounts in hotel property management system; Reviews group sales and catering contracts to confirm financial terms; Invoices advance deposits timely; Collects payment of advance deposit and service invoices; Applies credit card payments daily; Researches and resolves account disputes; Maintains accuracy of Accounts Receivable Aging; Provides collection status updates and required reporting; Leads monthly meetings to review aged receivables.
Seniority
Mid-level, hands-on IC