Catering Service Manager
Core
Manage end-to-end execution of catering events, coordinating with hotel departments and vendors to deliver customized guest experiences.
Role type
Catering Service Manager
Builds
Catering events, group reservations, and banquet services for hotel guests
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Event planning and coordination, Client relationship management, Budget forecasting and reporting, Banquet Event Order (BEO) creation, Cross-departmental partnership, Revenue growth strategies
Preferred skills
Delphi system proficiency, Diagramming software experience
Technologies
Delphi, Microsoft Office Suite
Responsibilities
Plan and coordinate assigned catering events from assignment to final payment, Lead client correspondence and facilitate communication with operational partners, Partner with Culinary and F&B teams on customized menu options, Forecast and report on group food and beverage spend, Oversee group room block performance and utilization, Drive incremental banquet revenue to meet budget goals, Solicit client feedback via Meeting Planner Survey
Seniority
Mid-level, hands-on IC