Outlet Manager
Core
Managing upscale hotel food and beverage outlets, overseeing daily operations, staffing, and guest service delivery.
Role type
Outlet Manager (Food & Beverage)
Builds
Dining experiences and service operations for hotel guests
Domain
Hospitality / Food Service Management
Deliverable
product features
Required skills
Labor management, inventory control, staff training and coaching, budget management, guest relations, operational planning, compliance with safety regulations
Preferred skills
State Food Service Manager certification, experience with upscale food service operations, flexible scheduling
Technologies
None stated
Responsibilities
Maintain optimal outlet staffing levels, ensure adherence to departmental guidelines and policies, supervise outlet activities for quality product delivery, interact frequently with guests to ensure satisfaction, prepare department storeroom requisitions and control labor costs, interview and train departmental personnel, communicate with Executive Chef regarding reservations and VIPs, work the floor during peak service times
Seniority
Mid-level management