Outbound Operations Manager
Core
Lead a team of up to 100 hourly associates and front-line leaders in a high-volume authentication facility to ensure safety, quality, and operational efficiency.
Role type
Senior Operations Manager (Facility)
Builds
Authentication operations for watches, handbags, sneakers, trading cards, jewelry, and apparel
Domain
E-commerce / Logistics / Authentication
Required skills
Team leadership, operational improvement, safety management, budget management, process optimization, data analysis, performance management
Preferred skills
MBA, Lean initiatives, diversity and inclusion advocacy
Technologies
None stated
Responsibilities
Lead and mentor a team of hourly associates and front-line managers; drive quality and performance initiatives; manage safety, budget, and people development objectives; identify process gaps and implement improvements; collaborate with internal and external partners.
Seniority
Senior, hands-on IC