Director, PSA Operations
Core
Lead end-to-end on-site operations for a collectible grading and authentication facility, managing logistics, inventory, processing, storage, and outbound shipping.
Role type
Director of Operations (Light Manufacturing/Warehousing)
Builds
High-volume fulfillment and processing workflows for collectibles
Domain
Collectibles industry / Logistics and Warehousing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, capacity planning, workflow design, KPI management, continuous improvement, risk management, cross-functional partnership, team development, strategic planning
Preferred skills
Change management, data-driven decision making, process standardization, stakeholder communication
Technologies
Operational technology solutions for throughput and quality
Responsibilities
Own on-site production and logistics end-to-end; Scale operations to meet growth targets; Drive KPIs for Safety, Quality, Productivity, Throughput, and service; Provide production planning and coordination; Drive continuous improvement initiatives; Develop leaders and teams; Manage site risk across safety, security, and insurance; Partner with Product and Engineering for tech solutions; Cascade functional strategy and manage budgets; Lead subordinate managers across integrated departments; Communicate with senior stakeholders to drive business results.
Seniority
Director, hands-on leadership