Team Leader
Core
Lead, coach, and mentor a team of 15–20 associates to ensure daily operational targets, service levels, and quality scores are consistently achieved in a global vehicle auction operations environment.
Role type
Senior Operations Team Leader (People & Process Management)
Builds
Operational efficiency and team performance within a global vehicle auction platform
Domain
Automotive / Auction / Business Operations
Deliverable
dashboards & analysis
Required skills
People leadership, operational excellence, performance management, stakeholder management, continuous improvement, data analysis, MS Excel, process compliance
Preferred skills
Lean Six Sigma certification, international operations management, automation initiatives, dashboard management
Responsibilities
Lead, coach, and mentor a team of 15–20 associates; Ensure daily operational targets and service levels are consistently achieved; Analyze team performance data and identify improvement opportunities; Collaborate with cross-functional teams to resolve operational challenges; Drive Lean and process improvement initiatives; Manage attendance, adherence, leave planning, and workforce utilization
Seniority
Senior, hands-on IC with people management focus
