Senior Supervisor, Operations
Core
Manage operations teams (Receiving, Research, Encapsulation, Quality Control, or Shipping) to ensure efficiency, quality standards, and safe handling of valuable collectibles.
Role type
Senior Supervisor, Operations
Builds
Operational workflows for grading, authentication, and logistics of collectibles
Domain
Collectibles (Trading cards, autographs, coins, etc.) + Operations/Logistics
Required skills
Team management, performance metrics analysis, process development, conflict resolution, safety compliance, Excel/Google Sheets
Preferred skills
Experience in Receiving, Shipping, Logistics, Quality Control, or Manufacturing
Technologies
Excel, Google Sheets
Responsibilities
Manage, train, and motivate operations teams; own daily production metrics; evaluate team output; identify new operational metrics; solve departmental issues; develop staff skills; resolve conflicts; establish communication channels; develop strategic/tactical plans; maintain safe work environment; handle valuable merchandise securely.
Seniority
Senior, hands-on IC