International Operations Analyst 1
Core
Handle account inquiries, manage cardholder/corporate account data, and identify fraud or credit risks for a global payments company.
Role type
Operations Analyst (payments/banking)
Builds
Account documentation, fraud/credit risk reports, and client dispute resolutions
Domain
Financial services / Payments
Deliverable
client delivery
Required skills
account management, fraud detection, credit risk assessment, case handling, regulatory compliance, data documentation
Preferred skills
back office operations experience, familiarity with fraud/chargeback processes, case management system proficiency
Responsibilities
Research and respond to account inquiries across channels; review and update cardholder/corporate account information; detect and escalate potential fraud, credit, or chargeback issues; perform routine updates and documentation of account details; validate report disputes and update credit bureau systems; assist with scheduling personnel and prioritizing workflow