Payments Analyst
Core
Own reliability and accuracy of critical payment flows, triaging live failures, driving reconciliation, and partnering with financial institutions to resolve issues.
Role type
Senior IC technical operations analyst (payments)
Builds
Payment infrastructure reliability and financial data integrity
Domain
Financial technology / Global payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Advanced SQL, end-to-end payment flows knowledge, high-severity incident investigation, large-scale financial data analysis, cross-functional workflow management, process automation, SOP/runbook creation
Preferred skills
Card network/bank/processor experience, payment cost optimization, accounting/reconciliation principles, high-growth fintech background, monitoring/alerting frameworks, AI-driven workflow automation
Technologies
SQL
Responsibilities
Own reconciliation and payments-related investigations ensuring accurate ledgering; Proactively monitor payment performance and triage degradation alerts; Serve as escalation point for complex support inquiries; Interface with global financial partners to manage operational incidents; Validate accuracy of financial data through rigorous analysis; Identify process inefficiencies and lead automation initiatives; Build and maintain high-quality SOPs and runbooks.