Senior Process Associate Fraud
Core
Conduct end-to-end fraud investigations involving transactions, accounts, and customer activity to identify patterns related to payment fraud, identity theft, account takeover, and card fraud.
Role type
Senior IC fraud investigator (financial crime)
Builds
Fraud control improvements and risk assessments for financial institutions
Domain
Financial services / Anti-Money Laundering (AML) / Fraud Operations
Deliverable
client delivery
Required skills
Fraud investigation methodologies, transaction monitoring, behavioral analysis, KYC/AML frameworks, case management systems, regulatory compliance, mentoring
Preferred skills
Digital payments/fintech experience, cross-border fraud knowledge, chargeback processes, CAMS/CFE certification
Technologies
Internal fraud detection tools, case management systems, transaction monitoring platforms
Responsibilities
Review and analyze suspicious transactions and alerts, perform deep-dive analysis using internal tools and OSINT, document investigations with findings and risk assessments, recommend account actions, escalate high-risk cases, support law enforcement and audits, collaborate with QA/Risk/Product teams, mentor junior investigators
Seniority
Senior, hands-on IC