Solution Architect - Shared Services
Core
Design and deliver end-to-end enterprise technology solutions for Human Resources, Legal, Compliance, and the Office of the CIO, translating business and regulatory needs into secure, scalable architectures.
Role type
Senior Solution Architect (Shared Services)
Builds
SaaS platforms, cloud services, applications, integrations, data, and infrastructure
Domain
Enterprise IT, Shared Services, Cloud (AWS), SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform architecture, AWS architecture, Infrastructure as Code (CloudFormation/Terraform), DevOps/DevSecOps, Enterprise integration patterns, Relational database design (SQL Server/PostgreSQL), Architecture documentation and governance
Preferred skills
ServiceNow CTA/CSA/CAD/CIS certifications, AWS Solutions Architect certification, HashiCorp Terraform certification, Atlassian Jira/Confluence administration
Technologies
ServiceNow, AWS, CloudFormation, Terraform, SQL Server, PostgreSQL, Jira, Confluence, Palantir Foundry
Responsibilities
Own end-to-end solution architecture for complex initiatives across HR, Legal, and Compliance; Lead ServiceNow platform design and governance; Design AWS solutions aligned with Well-Architected principles; Define infrastructure automation using IaC; Architect secure integration patterns; Guide engineering teams through delivery and design reviews.
Seniority
Senior, hands-on IC
