National Accounts Strategic Account Executive
Core
Manage a block of existing hospital accounts to meet retention targets by identifying insurance and service needs, negotiating renewals, and providing customer support.
Role type
Senior Account Executive (Health Insurance)
Builds
Retention and growth for existing hospital client accounts
Domain
Health Insurance / Hospital Accounts
Deliverable
client delivery
Required skills
Sales negotiation, customer relationship building, utilization analysis, complex problem solving, consensus building, conflict management, project management, decision-making, industry knowledge, MS Office proficiency
Preferred skills
Salesforce experience, knowledge of HCSC systems (BlueCHIP, BlueSTAR, accums, CRM), knowledge of industry trends and competitor products
Responsibilities
Manage block of existing accounts to meet retention targets, identify customer insurance and service needs, establish and maintain excellent working relationships with existing accounts, act as point of contact for issues and serve as liaison between company and principals, analyze utilization reports to determine best mix of products, work closely with internal departments to provide answers and service to customers, maintain current knowledge of HCSC products, services, systems, and processes, maintain knowledge of competitor's products and insurance trends
Seniority
Senior, hands-on IC