Senior Enterprise Software Engineer (ServiceNow)
Core
Design, develop, and optimize enterprise-grade solutions on the ServiceNow platform to deliver scalable workflows, integrations, and automation for IT and business operations.
Role type
Senior IC ServiceNow Software Engineer
Builds
Custom ServiceNow applications, integrations, and automated workflows for ITSM, ITOM, CMDB, APM, CSM, and HRSD modules.
Domain
Enterprise IT Service Management (ITSM) and Platform Engineering
Deliverable
production ML models | product features
Required skills
ServiceNow platform development, JavaScript, Glide API, Flow Designer, Integration Hub, REST/SOAP APIs, ITIL/ITSM processes, CMDB modeling, technical leadership, code review, performance tuning
Preferred skills
Agile/Scrum experience, enterprise architecture knowledge, ServiceNow APM, complex integration exposure
Technologies
ServiceNow, JavaScript, Glide API, Flow Designer, Integration Hub, REST, SOAP, MID Server
Responsibilities
Architect and develop advanced ServiceNow applications; lead technical implementation across ITSM/ITOM/CMDB modules; build and maintain high-quality integrations; mentor junior developers; drive performance tuning and optimization; troubleshoot production issues and conduct root-cause analyses.
Seniority
Senior, hands-on IC
