Associate Center Operations Director
Core
Overseeing day-to-day operations of a primary care center, including scheduling optimization, patient experience management, and workforce planning to ensure efficient care delivery.
Role type
Associate Center Operations Director
Builds
Primary care center operations and patient access workflows
Domain
Healthcare / Primary Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Scheduling optimization, patient experience management, workforce planning, staff onboarding, retention strategy, regulatory compliance, data-driven decision making, critical reasoning, problem solving
Preferred skills
Relationship building, team culture development, operational standards knowledge
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Enhance patient experience and satisfaction, optimize appointment slot utilization, manage patient disenrollment rates, identify and manage orphan patients, cultivate positive center culture, develop workforce planning strategies, oversee staff onboarding, implement retention strategies
Seniority
Manager, hands-on leadership