Desktop Deployment Specialist
Core
Coordinate the deployment, ordering, and troubleshooting of IT hardware (computers, peripherals, mobile devices) and meeting-room AV equipment for new hires and existing employees.
Role type
Desktop Deployment Specialist
Builds
Hardware inventory, deployed workstations, mobile devices, and meeting-room AV setups
Domain
IT Operations / Hardware Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows 11 troubleshooting, MacOS deployment, hardware/software diagnostics, Microsoft Teams Rooms support, inventory management, shipping logistics, bilingual communication (English/French)
Preferred skills
Intune, Jamf, ITIL, ServiceNow, Jaggaer, remote workforce deployment
Technologies
Windows 11, MacOS, Microsoft Teams Rooms, Intune, Jamf, ServiceNow, Jaggaer
Responsibilities
Manage daily coordination and deployment of IT equipment for new employees; Coordinate ordering and activation of mobile phones with vendors; Create Requisitions and Purchase Orders for hardware stock; Track orders from placement to delivery and resolve shipping delays; Deploy new computers to employees; Provide high-level desktop support for configuration issues and basic repairs; Field incoming technical support requests for local and remote users; Provide support for meeting-room audio/visual and collaboration technology.
Seniority
Junior to Mid-level, hands-on IC
