Customer Success Specialist
Core
Partner with mining and exploration customers across the AMEE region to maximize software investment impact, improve retention, and drive growth.
Role type
Customer Success Specialist (Mining Technology)
Builds
Mining software solutions for exploration, design, planning, and operations
Domain
Mining industry + Software/AI/Machine Vision
Deliverable
client delivery
Required skills
Geology knowledge, mining software workflows, technical stakeholder engagement, risk identification, analytical mindset
Preferred skills
Experience in exploration or mining operational environments
Technologies
Micromine, Motion Metrics, Fast2Mine
Responsibilities
Build trusted relationships with customers across the mining lifecycle, influence how mining companies realize value from technology, shape customer experiences to strengthen partnerships
Seniority
Individual Contributor