Benefits Technology Specialist
Core
Develop, manage, and expand internal capabilities in benefits administration and HRIS technology systems for clients, focusing on Employee Navigator implementation and renewal.
Role type
Benefits Technology Specialist (IC)
Builds
Enrollment experiences and administration tools for small and mid-market employers
Domain
Insurance brokerage / Employee benefits technology
Required skills
Benefits administration, HRIS systems, Employee Navigator, EDI connections, ACA reporting, Vendor management, Client training, Sales support
Preferred skills
Bilingual (English/Spanish), State Life & Health License
Technologies
Employee Navigator, BMS (BenefitPoint), Microsoft Office (Excel, Word, PowerPoint)
Responsibilities
Maintain knowledge of Employee Navigator capabilities and strategic direction; Develop and maintain implementation and renewal processes; Demo the system to clients and prospects; Train employer and service team users; Manage ACA reporting for clients; Set up and maintain carrier/vendor EDI connections and integrations with payroll providers; Assist sales teams in selling voluntary benefits; Leverage carrier tech credits to offset system costs; Educate internal sales and service teams on system updates.
Seniority
Mid-level, client-facing IC
