Commercial Lines Manager
Core
Leads and manages the operational functions and development of the Commercial Lines department, overseeing service employees and managing a book of business with direct revenue responsibility.
Role type
Senior Commercial Lines Manager
Builds
Commercial Lines service operations and client account management
Domain
Insurance brokerage (Property & Casualty)
Required skills
Account/client management, staff leadership, budget management, performance review, workflow direction, client service standards, regulatory compliance
Preferred skills
Advanced professional designations (AAI, ARM, CIC, CPCU, CEBS, GBA, RHU, REBC), MS Office proficiency
Technologies
MS Office
Responsibilities
Manage Commercial Lines service employees and functions, meet regional operational standards, manage office environment and culture, coordinate hiring and onboarding, train employees on duties and policies, address employee performance concerns, direct employee workflow and performance, monitor expenses and budget adherence, conduct annual performance reviews, answer client and employee inquiries.
Seniority
Senior, hands-on IC with management duties