Employee Benefits Account Manager- Emerging Markets
Core
Services and maintains employee benefits accounts for clients in emerging markets, acting as the main point of contact and supporting account growth through cross-selling and new business development.
Role type
Account Manager (Employee Benefits)
Builds
Client service delivery and account growth for emerging markets
Domain
Insurance and Employee Benefits
Deliverable
client delivery
Required skills
Client relationship management, Account management, Carrier liaison, Open enrollment management, Policy implementation, Cross-selling and up-selling, Documentation management, Industry trend analysis
Preferred skills
Employee benefits licenses, Advanced professional designations (CEBS, GBA, HIA, RHU, REBC), Broker management systems proficiency
Responsibilities
Respond to client inquiries, Support account executive with renewal processes and reporting, Act as liaison between clients and insurance carriers, Manage carrier changes and documentation, Conduct client meetings, Identify cross-sell and up-sell opportunities, Oversee open enrollment assistance, Manage new client or coverage implementation, Stay abreast of industry changes, Manage open items log
Seniority
Mid-level, hands-on IC