CareerPlan

Account Manager III - Commercial Lines

Knoxville, TNFull-time2026-08-13 → 2026-11-11

Core

Deliver excellent and efficient service through day-to-day account management of an assigned group of accounts, ensuring client retention and satisfaction.

Role type

Senior Account Manager (Commercial Lines)

Builds

Insurance coverage solutions and risk management services for local businesses

Domain

Insurance / Commercial Lines

Deliverable

client delivery

Required skills

client retention, contract review, coverage gap analysis, carrier negotiation, policy administration, accounts receivable management

Preferred skills

brokerage experience, supervisory/mentorship experience, advanced professional designations (AAI, ARM, CIC)

Technologies

Microsoft Office, automated agency management systems

Responsibilities

Establish and build customer and carrier relationships; Review contracts and agreements for insurance coverage compliance; Identify client insurance needs, gaps in coverage and loss exposure; Negotiate terms, pricing, and conditions with carriers; Prepare and maintain accurate summaries of insurance, schedules, and proposals; Serve as a liaison between clients and carriers to resolve service issues; Contact clients regarding outstanding receivables and maintain accounting history.

Seniority

Senior, hands-on IC with mentorship duties