Field Service Representative
Core
Deliver expert service and support for cooling tower cleaning and water disinfection systems across high-tech, downstream, and industrial industries.
Role type
Field Service Representative (Industrial Water Treatment)
Builds
Customer system assurance plans and operational performance improvements
Domain
Industrial water treatment and specialty chemicals
Deliverable
physical/clinical work
Required skills
mechanical aptitude, water treatment knowledge, chemistry testing, inventory management, customer relationship building, safety compliance, data logging and reporting
Preferred skills
familiarity with boilers and wastewater treatment systems, Microsoft Office proficiency, associate's degree or trade school certification
Responsibilities
Execute chemistry tests, log, and report data; maintain product inventories at customer accounts; provide routine service support to Sales Representatives; identify and resolve customer pain points; ensure compliance with safety policies; escalate complex technical challenges