ServiceNow Software Engineer II
Core
Design, develop, configure, and maintain ServiceNow applications and integrations for enterprise IT and finance processes.
Role type
Senior IC ServiceNow Lead Developer
Builds
ServiceNow modules (ITSM, CSM, APO, MCO, Finance Management, Employee Centre) and integrations
Domain
Enterprise Service Management / Low-code platform development
Required skills
ServiceNow platform architecture, JavaScript (server-side and client-side), REST/SOAP APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, IntegrationHub, MID Server, ETL, DataFabric/Zero Copy Connectors, unit testing, debugging, platform upgrades, Agile/Scrum processes, SDLC, change management, technical documentation
Preferred skills
Finance Management and MCO processes (Source-to-Pay, Order-to-Cash, Accounts payable/receivable), CMDB, Discovery, ITOM, HRSD, ACLs, roles, security best practices, Performance Analytics, Reporting, UI Builder, Service Portal, Workspace configuration, DevOps, CI/CD, ATF (Automated Test Framework), cloud platforms (AWS, Azure, SAP), ITIL processes, global enterprise environment support
Technologies
ServiceNow, JavaScript, REST, SOAP, IntegrationHub, MID Server, Flow Designer, ETL, DataFabric, AWS, Azure, SAP
Responsibilities
Design and implement ServiceNow solutions using best practices; Customize applications using advanced coding skills; Develop and maintain specific modules; Build and support integrations; Create and manage Service Catalog items, workflows, and connectors; Perform unit testing, debugging, and troubleshooting; Support platform upgrades and patches; Collaborate with architects and stakeholders to gather requirements; Follow SDLC, Agile/Scrum, and change management processes; Maintain technical documentation and knowledge articles (via careerplan.io/jobs/R00293164-servicenow-software-engineer-ii-at-ecolab)
Seniority
Senior, hands-on IC
