ServiceNow Lead Software Engineer
Core
Design, develop, configure, and maintain ServiceNow applications and integrations, focusing on scalable and secure solutions.
Role type
Lead ServiceNow Software Engineer
Builds
ServiceNow applications, integrations, and modules for enterprise IT and business processes
Domain
Enterprise IT Service Management (ITSM), Customer Service Management (CSM), Finance Management, and Order Management
Deliverable
product features
Required skills
ServiceNow development, JavaScript, REST/SOAP APIs, ServiceNow platform architecture, Finance Management processes, MCO processes, ITSM, CMDB, Discovery, ACLs and security
Preferred skills
ITOM, HRSD, Performance Analytics, UI Builder, Service Portal, Workspace configuration, DevOps, CI/CD, ATF, cloud platforms (AWS, Azure, SAP), ITIL
Technologies
ServiceNow, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, IntegrationHub, MID Server, DataFabric, Zero Copy Connectors, ETL
Responsibilities
Customize ServiceNow applications, develop and maintain modules (ITSM, CSM, APO, MCO, Finance, Employee Centre), build integrations, manage Service Catalog items and workflows, perform unit testing and debugging, support platform upgrades
Seniority
Lead, hands-on IC with 6-7+ years experience
