Application Engineer
Core
Field-based technical support for water treatment applications, assisting sales teams with customer system assurance, start-ups, and problem-solving across light and heavy industries.
Role type
Application Engineer (Field Service)
Builds
Customer system assurance plans, new application start-ups, and operational optimization for water treatment systems.
Domain
Water treatment, chemical industry, industrial services
Deliverable
client delivery
Required skills
Chemistry knowledge, technical service experience, system analysis, data interpretation, mechanical aptitude, MS Excel proficiency
Preferred skills
Water treatment or specialty chemical industry experience, knowledge of boilers/cooling towers/wastewater systems, value-selling ability, experience with large national/multi-national customers
Technologies
MS Excel, water treatment systems, chemical inventory management tools
Responsibilities
Provide routine service support to Sales Representatives for strategic accounts, assist with plant surveys and new application start-ups, develop relationships with key stakeholders, provide technical support and resolve customer pain points, perform system analysis and generate written recommendations, execute sample testing, light maintenance, and service report generation
Seniority
Mid-level, hands-on IC