Ejecutivo de Servicio al Cliente – Call Center
Core
Atender y gestionar leads de vehículos Nissan vía llamadas, realizar perfilamiento, asignar prospectos a distribuidores y concretar ventas telefónicas.
Role type
Customer service sales representative (automotive)
Builds
Vehicle sales and lead conversion for Nissan
Domain
Automotive retail
Required skills
Telesales, lead qualification, prospect profiling, phone closing, Excel (basic-intermediate), Microsoft Office (Word, Outlook), Spanish (fluent)
Preferred skills
Automotive sales process knowledge, economic-administrative degree
Responsibilities
Answer and profile inbound/outbound leads, provide pricing and financing information, assign qualified prospects to dealers, close sales via phone, follow up on open leads, support commercial campaigns, register data and generate basic reports
Seniority
Junior to Mid-level
