Senior Fixed Operations Manager-Albany/Central NY
Core
Drive innovation and operational efficiency for assigned dealerships to enhance customer experience, retention, dealer profitability, and purchase loyalty through efficient operations and OEM representation.
Role type
Senior Fixed Operations Manager (Automotive)
Builds
Dealer profitability and customer loyalty programs for Nissan dealerships
Domain
Automotive retail / Fixed Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Dealer financial and operational analysis, KPI management, APS sales strategy, CRM and marketing alignment, consultative coaching, market representation, dealership opening/closure management, sell-in/sell-out data analysis
Preferred skills
Experience with 5 Mindsets approach, NNA tools and technologies, Technician Certification programs, competitive market analysis
Technologies
Office productivity tools, sales-related systems, CRM, eCommerce platforms
Responsibilities
Conduct routine dealership visits to assess and coach APS operations, perform dealer financial analysis to identify improvement opportunities, analyze sell-in and sell-out data to assess parts loyalty, support AGM with market representation activities, assist with dealership openings and closures, monitor cash flow and inventory related to APS operations
Seniority
Senior, hands-on IC
