Dealer Operations Manager
Core
Act as Nissan's primary point of contact for a group of dealerships to drive vehicle sales, customer experience, and network profitability.
Role type
Dealer Operations Manager (Sales & Operations)
Builds
Retail and wholesale vehicle sales, customer satisfaction metrics, and dealer network profitability
Domain
Automotive retail operations and dealer management
Deliverable
product features
Required skills
Business plan development, financial statement analysis, automotive marketing principles, process improvement, data analysis, team development
Preferred skills
Consultancy skills, Microsoft Office proficiency, stakeholder management
Technologies
Microsoft Office (Word, Excel, PowerPoint), NCI systems
Responsibilities
Deliver retail and wholesale sales objectives, analyze dealer sales operations and KPI trends, support dealers with program enrollments and system navigation, review financial statements for profitability recommendations, act as escalation point for dealer hot alerts, lead regional marketing activations
Seniority
Mid-Senior, hands-on IC
