PT Constituent Services, Community Aide (NCS) - Mayors Office of Correspondence and Constituent Services
Core
Part-time liaison supporting the Mayor's Office of Correspondence and Constituent Services by managing constituent requests, processing ceremonial documents, and acting as a bridge between citizens and city agencies.
Role type
Constituent Services Liaison
Builds
Constituent tracking database entries, ceremonial document packages, and timely responses to citizen inquiries
Domain
Local government / Public administration
Deliverable
client delivery
Required skills
Constituent request management, ceremonial document preparation, inter-agency liaison, database entry, business writing, Microsoft Office proficiency
Preferred skills
Knowledge of Baltimore City history and culture, local/state/federal government structure
Responsibilities
Respond to constituent requests via email and phone, manage constituent tracking database, print and package ceremonial documents, gather and disseminate mayoral updates, assist with scanning mail
Seniority
Entry-level to Mid-level, part-time