Program Coordinator
Core
Provide operational support for Maine residential energy efficiency programs, ensuring smooth delivery of projects and compliance with guidelines.
Role type
Program Coordinator (Operations Support)
Builds
Monthly program reports, client deliverables, and data-driven insights for operations leadership.
Domain
Energy efficiency / Residential programs
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data entry and tracking, Microsoft Excel (intermediate calculations), report generation, customer inquiry resolution, workflow navigation, process improvement analysis
Preferred skills
Associate's degree, proficiency in Microsoft Office Suite, ability to work with minimal supervision
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), web-based applications
Responsibilities
Qualify customers for program participation, respond to customer and partner inquiries, produce monthly and other program reports, enter and track data via web applications, resolve customer concerns via phone/email, oversee timelines and address system functionality, review project documentation for accuracy, derive actionable insights from data reports
Seniority
Entry to Mid-level (1-3 years experience)
