Agent Guest Relations - Palms Place - On-Call
On-site · United States
Core
Front desk agent responsible for guest check-in/out, reservations, payments, and room inventory management at a hotel.
Role type
Front Desk Agent
Builds
Guest check-in/out processes, room reservations, payment transactions, and daily operational reports
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, reservation management, payment processing, inventory control, report generation, key issuance, cash handling, conflict resolution, computerized front office systems
Preferred skills
High school diploma, 2-3 years customer service experience, 2 years front desk experience in first-class hotel, bilingual communication, gaming license
Technologies
Computerized front office system, office equipment