Eastern Washington & Northern Idaho Account Manager
Core
On-site program representative engaging commercial and industrial (C&I) customers in Eastern Washington and North Western Idaho to launch and expand a demand response (DR) program for a utility client.
Role type
Account Manager (Demand Response Program)
Builds
Demand response program enrollment and participation for utility clients
Domain
Energy efficiency / Utility programs / Commercial & Industrial (C&I)
Deliverable
client delivery
Required skills
B2B sales, relationship building, customer engagement, technical troubleshooting, program operations, documentation, autonomous work
Preferred skills
Familiarity with commercial/industrial facilities, energy use patterns, new program environments
Technologies
Approved CRM/Tracking systems
Responsibilities
Maintain and grow a portfolio of medium-sized and large C&I customer accounts; Educate customers on DR events and operational strategies; Troubleshoot technical or programmatic issues; Prepare sales forecasts and track participation metrics; Conduct on-site customer visits and assessments; Serve as primary point of contact for customer questions and event support
Seniority
Mid-Senior level (5-8 years experience)
