IT & Operational Technology (OT) Field Technician
Core
On-site IT and foundational OT support for terminals, ensuring operational continuity and modernization.
Role type
Junior to Mid-Level IT & OT Field Technician
Builds
IT workplace infrastructure, OT system reliability, and regulatory compliance at terminals
Domain
Energy / Maritime / Industrial Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows endpoint support, network troubleshooting, ITSM tools (ServiceNow), Active Directory administration, asset inventory management, industrial environment familiarity
Preferred skills
OT/SCADA system knowledge, CompTIA A+ or Network+ certification, vocational training in IT
Technologies
Windows, Chromebox, Google Workspace, ServiceNow, Active Directory, SCADA
Responsibilities
On-site hardware/software support for desktops, laptops, and peripherals; manage ITIL-aligned incident tickets; maintain asset inventories and CMDB data; support meeting room and AV collaboration technologies; provide immediate triage for critical OT/IT incidents; enforce OT security protocols and network segmentation.
Seniority
Junior to Mid-Level, hands-on IC