Product Support Representative
Core
Primary contact for H-E Parts Dom-Ex customers, conducting outbound marketing via telephone and email to sell mining and industrial parts.
Role type
Product Support Representative (Sales)
Builds
Sales revenue for H-E Parts Dom-Ex products
Domain
Mining and industrial equipment parts
Deliverable
product features
Required skills
Outbound sales, customer service, product knowledge, online research systems (Cat SIS, Komatsu), shipping/receiving coordination
Preferred skills
Mining/industrial sector experience, office equipment operation, independent work, prioritization
Technologies
MS Office Suite (Word, Excel, Access, Outlook, PowerPoint), Cat SIS, Komatsu
Responsibilities
Conduct outbound marketing calls and emails to assigned customers, answer product and credit questions, coordinate shipping/receiving, attend industry trade shows and meetings
Seniority
Mid-level individual contributor